Testimonials

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Westown Ford Lincoln in Jacksonville, IL, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Westown Ford Lincoln, allow us the opportunity to earn your business.

Hear What Our Customers Have to Say

On March 1, 2017 we traded our 2010 Lincoln MKX for our new 2016 vehicle and have been most pleased with our salesman, Wade Muller, Jim Birdsell, and Gary in the paperwork.
There was an issue with the cars condition at the dealers location in St. Louis that needed to be addressed and was called to our attention and there was no evidence of less than a new vehicle in perfect condition.
Our service needs have been addressed very well for the past three vehicles both in reasonable prices and quality of service. We feel confident in being treated in all departments and recommend this dealer for your vehicle needs!
Since we are in our senior years and perhaps not up to date with the technology features available we have stopped in for brief in service training which has been provided and most helpful.
Thank you very much,

Martin and Beverly Werries
Just a quick note to thank Wade Muller and Nick Xamis on our quick, painless trade! Wade listened to everything that we wanted and in return we got the SUV we were wanting. If you want a truly great car buying experience go to Westown Ford!
Thanks again Wade & Nick! We appreciate everything you did to get us in our Explorer.

Lisa Kluge
Loved my experience with Westown Ford today!!! So grateful for the guidance and advice given!!!! Jim Birdsell was amazing help!!!! Will not being going anywhere else from now on!!!! Thank you so much for today, Jim!!! Really means a lot to us! Thanks for a great car!! Can't wait to pick it up tomorrow!!
Amy Reif
In mid-March my wife and I felt it was time for our family to have a new vehicle, and our first stop in shopping for one was Westown Ford. Wade Muller was very helpful to us in this process as we considered both used and new Taurus sedans. We ultimately decided on a 2013 Taurus sedan with low mileage and a good price tag. We have been driving it for about three weeks now and are very happy with our purchase. We found everyone at Westown very friendly and helpful, and we would definitely recommend Westown Ford to anyone who is in the market for a new vehicle.
Sincerely,

James P. Marshall
When I first came to Westown Ford I was looking for a cheap ($3000 or less) car to replace my 2000 Pontiac Grand Prix. However, after being referred to Wade Muller by another employee of Westown, he went over how much it would cost (per month) to purchase a 2016 Ford Fiesta and discussed the downsides to purchasing an older car. It quickly snapped in my head that I didn't want another old car. Wade Muller was a very helpful, funny, charismatic, and kind salesman. Sounds cliche, but he wants to get what car is best for you! He is an amazing salesman and I would recommend others in search of a car to go talk to Wade. Thanks again, Wade!

Zach Trainer
I recently bought a brand new Fusion from Westown Ford in Jacksonville. I had a specific price range I was looking for in a vehicle, and I also had specific things I wanted my vehicle to be equipped with. Wade Muller and the team at Westown Ford did an amazing job finding the car that fit my specs. They were not pushy, and they did not try and get me into another car that they had available just so they could make a sale. They truly cared about my needs. They treated my family great as well! My three-year-old son even felt right at home while we were working on the paperwork. I would recommend the friendly staff at Westown Ford to any of my friends and family. I really want to thank them for making my first brand new car purchase so easy.

Lance Giesler
I had the best experience buying a car from this dealership, I am a single mom with two boys, they where helpful with the boys while I made my purchase, the salesman and the used car manager where the nicest two people I have ever dealt with, I will be back and tell all my friends where to go and have a fun time buying a car.
Julie
We stopped in on 9/10/14 around 3:30 pm in our motor home that had started lurching along. Within minutes a mechanic was working on it. Turns out our water filter was full of water. It was replaced and we were back on the road a little after 4:00 pm. Thanks for such fast service! It's been smooth sailing ever since.
Sue Rook Nichols
I recently purchased a 2014 Chrysler 300 from your business. I had been looking for just the "right car" for some time. When I saw the car on your lot, I thought to myself, "that's my car", but I wasn't sure all the details could be worked out for the car to actually become "mine". Wade Muller was the salesman with whom I worked. He spent a lot of time with me, test driving, answering questions, working through the financing etc., and made sure the car was truly right and what I wanted in a car. His personal commitment, knowledge, and professionalism resulted in my driving away in my "new car". I recommend Wade and Westown Ford to all my family and friends when I know they are in the car market. I know they are working with the best when they work with Wade!
Toni Surratt, Jacksonville, IL
My husband and I would like to thank Todd Engel for all the time that he spend with us explaining all the new electronics, and for his professional attitude. We had a very enjoyable afternoon. Thanks again Todd!
Phyllis Coe Lael 2013 Lincoln MKS
We have been buying our cars and trucks from Westown Ford for many years. Jim Birdsell was always very helpful and fair in dealing with us. The last two cars Wade Muller has been our salesperson and he was also very helpful. Our last car we bought we had told Wade what we were interested in seeing at some time in the future. When one came in that seemed to be the one, Wade called. It was the right color and size that Sharon wanted! We love the car and will continue to deal with Westown.
Dick & Sharon Rogers, Ashland, IL
My wife and I, and other family members, have purchased several vehicles from the dealership over the last few years. As noted in the description of the dealership, NIck Xamis has always given back generously to the community. Their sales, service and office staff are well trained and make every effort to answer your questions and satisfy your needs. I have primarily dealt with Jim Birdsell, Brad Reese and Brad Baptist, the Service Manager. All were and are ready to assist you in any way possible. They always make a genuine effort to get you into the vehicle you desire. We are very satisfied and happy with our experiences at Westown Ford-Lincoln.
Jim Aggertt 2013 Ford C-Max Hybrid
When I shop at Westown Ford I know I will get the best deal.
Rick
We had driven through Westown Ford (when they were closed) and saw a vehicle we liked. However, we were dreading purchasing a different vehicle. We reluctantly stopped in at Westown and met Wade Muller. The good news - What a great experience working with Westown Ford and personally working with Wade. Thank you Wade for making our purchase a pleasant experience. So thankful for Westown Ford and Wade for making an undesirable event into a fun one.
Bev & Glenn Coats, Jacksonville, IL

At Westown Ford, I feel like there is always someone available to help me and answer my questions.
Tracy

Contact

Bob Ridings Westown Ford of Jacksonville

1312 West Morton Ave
Directions Jacksonville, IL 62650

  • Sales: (877) 875-9531
  • Service: (877) 867-4168
  • Parts: (877) 741-3068

Hours

  • Monday 8:00AM-7:00PM
  • Tuesday 8:00AM-7:00PM
  • Wednesday 8:00AM-7:00PM
  • Thursday 8:00AM-7:00PM
  • Friday 8:00AM-7:00PM
  • Saturday 8:00AM-5:00PM
  • Sunday Closed