Customer Feedback:

"In the day & age of customer service being of utmost importance, Jim & Maryann went above & beyond anything I have ever experienced in purchasing a truck. Thank you for everything!"
-Todd Warrick, Jacksonville, IL - February 10, 2010

"We appreciate them staying past hours to make it convienent for working people. Jim's willingness to work with us to get us the truck we wanted is appreciated."
-John & Sharon Ehlert, Barry, IL - December 21, 2009

"Jim was very very helpful with our vehicle selection and trade in negotiations. After getting the price of a comparatable vehicle from another dealer, Jim was able to find almost the same car with lower miles and at a better price. Then they transported all the way from monticello for us to test drive. During the test drive I explained to Jim that I did the research on our trade in and what was offered by the other dealer and fealt there offer was a little low. He spoke with the manager for us we all came to an acceptable trade in and the deal was done with no hassle. Thanks for your hard work and the great experience."
-Kevin & LaDonna Cox, Virginia, IL - December 16, 2009

"We were in the market for a Mercury Program car, went to the internet and found your location that listed several 2009 cars. Living in St Charles MO, we drove up on a Saturday to review your inventory. We were well pleased with the selection and purchased a car that day. Thanks for your service and Jeff met all our expectations."
-Darrel Wolf, St. Charles, MO - December 3, 2009

"We have purchased vehicles at Westown Ford and Jeep dealerships and have always been quite satisfied. Jim knows that we are kind of picky about vehicles, and did a fantastic job at finding just the right thing for us. Jim is and always has been an honest, hard-working guy who goes out of his way to make sure the job is done right. It's hard to believe that something as simple as friendliness and service after the sale is what keeps people coming back time and time again. Other dealerships don't even come close to offering that. I look forward to Jim finding yet another vehicle for our daughter. Thanks, and keep up the good work Jim!"
-Tim & Pam Birdsell, Chandlerville, IL - December 3, 2009

"Jeff did a great job with helping get everything settled with my Edge. This was the first time I have bought a car on my own and the entire staff was extremely helpful. I really appriciate all of their help in making this an enjoyable process! "
-Nicole Melchiorri, Rochester, IL - November 25, 2009

"Jim helped the wife find a 2009 mercury milan voga loaded up the way she wanted it in April . Taking car over to have it serviced Jim asked me if I was still looking for a truck ? I said yes if the right one would come along . Jim called me an said I need to come an look at truck went to look at 2008 F150 4x4 bought it that night . Jim was very nice to help us out . An was not out just to sell a car an a truck he took his time to HELP US and I thank him very much."
-Wendall Hull, Griggsville, IL - October 29, 2009

"A few months ago I had talked to Jim about finding a truck. He spent 1 week trying to find one that he thought I would like. Then I talked to Jim about a truck I had seen in another town and the very next day he had it in Jacksonville for me to test drive. He helped transfer car seats in and out of our vehicles, kept our toddler busy with popcorn, and was always available to answer our questions. He was always very straightforward with his answers and I never felt that I was getting the run around I had gotten at other dealerships. The roses were a very nice token for my wife."
-Michael Willing, Chandlerville, IL - October 29, 2009

"What a great experince it was buying my Expedition. Jim is a great person and I know I will return to him the next time I buy a new car. Thank you Westown Ford and Jim Birdsell. I love my new car!!!!"
-Melissa Vedder, Murrayville, IL - October 22, 2009

"Jim Birdsell is by far the best car salesman we have dealt with ever. He noticed us looking at vans in the parking lot while he was driving by on his day off and he stopped in to help us. I am so impressed and have spread the word about Westown Ford and their exceptional asset Mr. Jim Birdsell. We will always come back thanks to his professionalism, kindness, and genuine dedication to finding exactly what was right for our family. "
-Jeremy & Gwen Stock, Arenzville, IL - October 22, 2009

"Jeff did a great job for us. Had our cars ready when we arrived, and moved the paperwork along so that it only took a little over 2 hours to complete the deal for our 2 - 2008 Lincoln Town Cars."
-Professional Event Planners, St. Peters, MO - September 15, 2009

"What a pleasant car buying experience. At no time did we feel pressured to buy. Both Jim and the service staff bent over backwards to help put us in the driver's seat. The Jeep we selected needed a minor repair that was very difficult to diagnose. In order to expedite our son being able to get back to campus in Missouri, they even rented him a car. Fortunately for everyone, the repair was found forty minutes after he left. He turned around and drove back to campus a proud owner. We had not planned to buy a car that day and had done little research as to price. We were pleased to find that the final price was much better than we ever would have done in Cook County, Thank you for your interest, your fairness, and your top drawer service. "
-Judith Post, Arl. Heights, IL L- September 10, 2009

"We had a great experience purchasing a Ford truck from Jim Birdsell. He was very friendly and informative. He went out of his way to make sure we were satisfied. Plus, he filled the gas tank up and gave me (JoEllen) a dozen roses. Wow!!! That has never happened at any dealership that we purchased our previous vehicles from. Thank you so much Jim. We would definitely purchase from you again in the future!! We told all of our family and friends and they were impressed. Plus, we love the truck!!!."
-Randy & JoEllen, Jacksonville IL- September 4, 2009

"Good service. Friendly, knowledgeable, non pushy sales person."
-Butler , IL - August 24, 2009

"Brad had Jim help us out with getting a car. We are very satisfied with the way we were treated and Jim and Brad were very helpful. Jim explained all options on the car and we left feeling very good about our purchase."
-Carl Sensel , IL - August 14, 2009

"During the process of purchasing a new F150 from Westown, I appreciated Jim Birdsell's professionalism and thoroughness. Also, parts and service personnel were very helpful and friendly."
-Sid Messamore, IL - August 14, 2009

"This is the real deal Jeff made car buying a real pleasure he took the time to show us how everything on the car worked we realy like our pt cruiser i will buy from Jeff again thank you so much."
-Al Dorworth, IL - August 14, 2009

"It was a great experience to have Jim Birdsell help me with buying my new 2009 Ford Fusion. He took the time to answer all of my questions about everything that was on the car.I will recommend Jim to anyone who wanys to buy a vehicle at Westown. Thanks again Jim!!!!!!! "
-Bo Allison Beardstown,IL - August 4, 2009

"Jim was so helpful when we went car shopping that I would recommend him to anyone who is looking to buy a vehicle. We've bought two vehicles from Westown in the last 3 months and we're very pleased with the service we received. Thanks Jim!!"
-Tracy and Jarrod, Jacksonville IL - July 13, 2009

"We love our new Jeep! Jim Birdsell helped us drive plenty of SUV's so we could make the right decision for our family. I would highly recommend any woman to work with Jim. Some car salesmen like to ignore the woman's needs and focus on what the man wants, but Jim listened to both of our wants and needs and helped us make the right decision. Thanks again!"
-Katie and Brian, Jacksonville IL - July 7, 2009

"Jim Birdsell was very nice and personal. I have told many people about the service I received at Westown Ford. I'm sending a party over to buy a used car this week."
-John Gotway, Clayton IL - July 6, 2009

"Jim was very helpfull in finding the right vehicle for me. He took the time to answer all my questions and never pressured me to close the deal until i was ready. I will come back to West Ford for my next purchase. Thanks Jim Birdsell for all your hard work."
-Tim, Chandlerville IL - July 6, 2009

"Thanks Jim I love the Car. I had been shopping for a new car for the last two months and hadn't found anything that I liked. Out of all the cars I have bought I definitely felt the most comfortable driving off the lot with this car, and the price you gave me for the car. Thanks Again."
-Jonathan, Springfield IL - July 6, 2009

"Jim (Birdsell) was very curteous and helpful!"
-Nancy Gibbs, Rushville IL- June 10, 2009

"We had a great experience when we walked into the doors of Westown Ford and Jim Birdsell met us. He showed us several cars, and we liked very much the 2008 Mercury we bought from Jim. He answered every question we had about the car. We will recommend Jim Birdsell to anyone who wants to buy a car. Thanks again Jim, for the great experience."
-Velta Allison, Beardstown IL - June 2, 2009

"Wonderful experience!!! Our truck is beautiful, and Jim was very friendly and helpful. We will recommend Bob Ridings to everybody! We will also recommend Jim as well. Thank you so so so so much! We are very happy, thanks Jim."
-Steve & Cathy Jewell, Athens IL - May 9, 2009

"Very professional transaction. It was a pleasure working with Jim and the rest of the team at Westown Ford. I will have no reservations about referring someone to Westown and look forward to further purchases in the future. Thanks again Jim for all of your hard work!"
-Brad Books, Springfield IL - May 9, 2009

"Out of every dealership I have worked with, I have never met a sales woman as good as Connie Sue. She was able to find me what I was wanting and was able to work with me on getting the best price. I love my new vehicle. Westown Ford is very lucky to have her on as an employee. When I start to look for another vehicle, I will be going to see her."
-Jennifer Evans, Jacksonville IL - April 17 , 2009

"If you are looking for an internet deal, look at Westown Ford. Jeff Butcher and staff are waiting to answer all of your questions and give you service. The dozen roses were a surprise upon delivery of my 09 Fusion, what an added touch of service."
-Kenneth & Janet McEwen, Elmhurst IL - April 15, 2009

"Wow! My car buying experience was GREAT! Kelly was very personable and honest! Also I can't forget about the dozen roses I received when I picked up my new car; which is the most beautiful car I have ever seen."
-Jessica, Riverton IL - Mar. 11, 2009

"Thank you, Westown Ford for having such a great salesman like Paul Lambert. Paul is always concerned about his customers whether they are in for service or getting ready to buy a vehicle. I've bought vehicles for a lot of years from Westown because having Paul as my salesman. I've never had a bad experience with Paul or ever felt like I've been treated badly. Thanks Westown for having such a great salesman on staff."
-Nancy Adkins, Chandlerville IL - Feb. 17, 2009

"I recently purchased a 2008 Dodge Caliber from Connie Sue at Bob Ridings Jeep in Jacksonville. I am very pleased with my deal and the extra friendly care I received. If you are in the market for a new car give Connie Sue a call she will help you find what you're looking for! Thank you, Connie Sue!"
-Karen Turner, Winchester IL - Feb. 12, 2009

"Paul Lambert has sold us for years...... And will for years."
-John Dailey, Jacksonville IL - Feb. 11, 2009

"Jeff Butcher was our Salesperson. I was pleased with the process of purchasing a vehicle online. I was able to have all my questions answered."
-Danielle Seibring, Mason IL - Feb. 10, 2009

"We went to Westown Ford "just to look" but ended up buying a Jeep Liberty because they offer great cars at good prices; as well as great service after you buy. Mr. Jeff Butcher is an excellent salesman - honest, down-to-earth, and very helpful. Thanks!"
-Jenny Barker-Devine, Jacksonville IL - Feb. 10, 2009

"I recently purchased my Lincoln Town car from Jeff Butcher. Jeff is very courteous and treats his customers right. Since purchase, Jeff has called numerous times to make sure the car was exactly what we were looking for and if we were happy with the purchase."
-Joe Inendino, Sherman IL - Feb. 9, 2009

"My service couldn't have been better from Sales (Jim Birdsell) to service. Never a problem. Always a pleasure doing business there. Thanks Guys!"
-Bob McCollister, Jacksonville IL - Feb. 9, 2009

"Thank you so much! I have been looking for a Jeep Grand Cherokee Overland since I was 16, and finally found one. Mr. Jeff Butcher was the most helpful and wise salesman I have dealt with. He made the process quick and easy, and was up front and honest about everything. When the time comes to get another Jeep, I will check with Mr. Butcher first. The Jeep is amazing and I receive more compliments about it every day. I love it. hank you Jeff Butcher and the Bob Ridings Family!"
-Adam Midden, Springfield IL - Feb. 9, 2009

"Your service was excellent. Connie Sue was very kind and helpful in getting me my new vehicle. I would definitely recommend this dealership to people looking for cars."
-Adam Koski - Feb. 7, 2009

"Your service was excellent. Mr. Butcher was extremely helpful and patient. I called at 9am on a Friday, was in the dealership around 10, and drove off in my new vehicle by noon. I definitely will be back in the future. "
-Phillip Bisch, Jacksonville IL - Dec. 29 2008